How do we work

Our Mission

To make Quality Assurance (QA) work for businesses.

eQA started in Brisbane in 2001. The reason it started is simple. Murray Spiers was passionate about making QA better for business. He knew there was a simpler and more effective way to manage QA. 

“He wanted to provide a service that offered simple quality assurance systems with a focus on the business needs.”

And now the eQA team want to stand QA on its head – the future for QA and business is exciting and ever evolving. 

The eQA team are passionate about helping businesses enjoy success from their QA system, by keeping it simple, workable, current and totally focused on the client’s direct business goals.

By creating strong and valuable relationships with their clients, eQA aims to provide more.  Through growing and nurturing relationships, we have developed an eQA community where we are a trusted advisor.  We love helping our clients in many areas of their business through connecting them with suppliers, leads and opportunities to expand their business.

Our focus is to not just design a system perfect for your business, we want you to enjoy and appreciate the process.  We come packed with experience and knowledge, but more importantly we come with a ready smile, a simple, straightforward approach and a sense of humour. 

Why you need eQA

 “We’ll save you time… You’ll be QA certified in weeks, not months

You’re probably finding for more and more jobs, you need to be QA certified just to make the short list. Or you need to gain more control over your business, or you want to stay ahead of the rest.  If you can’t afford to take six months getting in touch with your ‘inner QA guru’ while still trying to run your business and balance the bottom line, come and talk to us.

That’s right. No surprises. We provide a quote and we stick to it. We keep going until it’s finished and the price stays the same. And if unexpected issues crop up we haven’t forecast, that’s our problem not yours.

There’s nothing worse than receiving a quote with ’travel and expenses extra” in the fine print and receiving a bill much more than you were quoted. At eQA our travel rates are set and we’re upfront and transparent from the start about expenses. Our invoices are clear and straight-forward – no surprises.

We don’t pretend to be experts in your business – that’s your job. Our areas of expertise are: Quality Assurance and system consulting. We work with a range of industries, formalising their processes into systems that make sense and satisfy business and QA certification requirements.

We know the right questions to ask for the information needed to write the procedures for your QA Manual. If you don’t have anything in place, no worries – we’ll simply write the procedures and then test it with you, to make sure it suits your business.

We work across Australia and overseas.  We come to you, wherever you are. We’re smart travellers and we schedule our trips to keep the costs down. Our quotes are clear-cut and inclusive of all travel expenses.

eQA was founded in Brisbane, in 2001.

eQA has worked all over Australia and internationally

eQA is dedicated to the success of their clients

Meet the team

Andrew Nowakowski
Murray Spiers
Jason McKinnon
Hayley Lindsay

Why us?

An important part of the QA journey is whether you like working with us.  It is imperative that you enjoy a happy and successful relationship with any consultant. That is the best tip we can give you.  If you are confident and happy with a consultant, a team member, a friend you can achieve a great deal more.  You will find all the need-to-know information about QA on websites, including this one.

You need to feel confident about the people – we have the expertise, we have the experience, we have knowledge, we definitely have the passion and we feel we have the right personality for you.