Getting an ISO 9001 certification might not seem like much but you’d be surprised by how other companies will see you once you get it. ISO 9001 basically guarantees that your business offers nothing less than the highest quality of service and that its internal operation, including management is equally as efficient. An ISO 9001 quality management system in Brisbane will help you to manage and monitor the quality of your work and the services you are providing from the lowest ranking employee to the head of the business.

An ISO 9001 refers to a specific document understand the ISO 9000 family of standards. The document outlines the standards that an organization must keep in order in reference to their quality management system. You can find the requirements of the document outlined in plain English with a quick google search online.

This will first and foremost include determination of the general requirements, documentation requirements, management responsibility, resource management and communication.

When going for the certification you have to understand that you can’t simply expect to apply for it because you want other companies to see yours as having achieved high quality business standards. Instead, try to focus on the core group of customers or potential clients that you are looking to impress and satisfy so that they retain your business services.

Murray Spiers

As the founder and all round nice guy, Murray is the brains behind eQA (although he doesn’t look like it). With a background in the food industry, QA and systems have played a big part in his career. Murray’s main focus is for eQA to provide the best possible system to fit your business and to ensure that is works FOR you.

Murray has held senior management roles within Woolworths, Goodman Fielder and consulting with companies such as Roche Mining, Dunkin Brands, so he has seen systems working in all situations.

An ISO 9001 auditor isn’t looking for perfection.

They are actually looking for how your business management looks for solutions from within in order to solve current issues or possible issues and fix them before they become a larger problem.

So before you go and request for an ISO 9001 evaluation, check to make sure that your team is on board with this philosophy to improve, enhance and perfect the company. 
The best way that a business can offer the highest quality of service is to work together harmoniously. To do this efficiently, communication is vital. The way that your organization communicates will determine how well you will succeed when trying to meet your goals. If there are any changes to company policies or even chain of command, it’s important to keep everyone in the loop.

If you’re not sure what areas of your business need the most tweaking then hire an ISO 9001 consultant in Brisbane to evaluate your company. A consultant will be able to look into every crevice of your business and determine what areas need improvement so that you can be up to par when the real ISO 9001 certification evaluation comes along.

One thing that must never be overlooked however is honesty. They say it’s the best policy and to ensure certification, you have to be upfront. Otherwise, it’s like trying to cheat a tax audit, you’ll fail. However, being honest doesn’t mean that you should divulge every intricate detail. No one likes to show their weak spots and the same is true for businesses. So if you had a business deal that didn’t work out for whatever reason don’t mention the situation or at least not in detail where it could make your management or overall business look bad. The same goes with overdoing it. Just like most people like to hide the bad things by pretending they don’t exist, others like to put their companies on a pedestal that they haven’t reached yet. Be honest about your accomplishments or it could cost you your certification.

You might even be able to get an inside look as to what an auditor looks for by taking the ISO 9001 Internal Auditor Training course. This will provide you with everything you’ll need to successfully conduct an internal audit.

The ISO 9001 certification will give your company the national and international recognition it needs to stay in business and to conduct businesses with others. It will let others know that your company has the seal of approval for the high quality excellence you are providing.