Why should Australian businesses invest in QA and ISO Certification

As we head into 2023, Australian businesses are facing a rapidly changing landscape. With technology advancing at an unprecedented rate and major shifts within the manufacturing and science sectors, it’s more important than ever for businesses to stay ahead of the curve. In this blog post, we’ll take a look at some of the key business trends for 2023 and explore why these trends make QA and certification a necessary investment for Australian businesses.

  1. One of the biggest trends we anticipate for 2023 is the continued emphasis on automation and digital transformation. Automation has become a key tool for companies looking to streamline their operations and increase efficiency, not only saving time and reducing costs, but helping improve the overall quality of a business’s products and services. As is noted below, much of these digital transformations and systems automations are heavily dependent on data, and it is paramount to implement the appropriate QA in managing both the systems and the data.
  2. Another trend we expect to see in 2023 is an increased focus on data and analytics. As businesses collect more and more data about their customers and operations, the ability to make sense of that data and extract insights is becoming more and more important. By leveraging data and analytics, businesses can make more informed decisions, better understand their customers, and ultimately improve the overall quality of their products and services. As the value of data increases, so to the risks involved in storing such data. Certifications such as ISO 27001 focus on developing comprehensive management systems to ensure data and the integrated systems are adequately managed.
  3. A third trend that we expect to see in 2023 is a growing emphasis on remote and virtual testing. With more and more businesses moving towards remote and virtual operations, the ability to test products and services in a virtual environment is becoming more and more important. Implementing clear quality assurance practices will be essential for businesses seeking to adopt remote and virtual services. Without the appropriate systems, these new remote services could impact the quality of the overall businesses service delivery and therefore impact the client or customer experience. ISO 9001 certifies that the quality of your product or service is maximised regardless of how it is delivered. This certification should be prioritised for businesses looking to take their services remote.

Given these trends, it’s clear that implementing practical and effective quality assurance is more important than ever for Australian businesses.

Currently certified? Is your system up to date and ready for 2023?  Might be time for an external system health check.  Book in a no obligation system health check and make sure your system is working for you and not a burden to your business”

Reach out to the eQA team on 07 3715 6066 or murray@eqa.com.au. We would love to explore how QMS can help your business save time and money.