Quality management systems are an important part of any Brisbane organisation looking to register as an ISO9001, AS 9100, ISO 13485 or TS 16949. When quality assurance management practices are implemented, it has the capacity to greatly improve your company’s ability to produce and process products more effectively. This level of quality management system development will ultimately lead to a company being able to provide their customers a more satisfying service.

A quality management system provides an organisation with a process that guarantees a customer’s needs as well as the needs of any other business client that might have ties with your corporation.


Aside from the employees themselves, a quality management system is put in place to make sure that the organisation has the required resources to meet the needs to be successfully registered as an ISO 9001, AS 9100, etc.

These resources can include things like the size of the company, the departmental hierarchy, the equipment and the processes.

A lot of companies don’t establish the needed criteria ahead of time and this leads to loss of revenue. It also makes it really difficult to weed out the issues down the line. In addition, the different processes within a company are monitored to make sure they are producing results. If the production value of a department, product or individual is not producing the expected results, then something or someone has to go.


With a quality management system in place, a company can hold people accountable for their performance within the organisation. But more importantly, the people working within the company will know off hand what is expected of them and their supervisors will know how to monitor their progress to ensure that they do perform within the established parameters of the system.


The QA process also guarantees that the quality of a product is up to par. In the event that it is not, it can be taken off the market immediately or it can be tested and removed from the assembly line before it reaches the customers.


The system is not there to punish but to improve the quality of the organisation and its employees so that they can take on more challenging opportunities. To ensure this, a series of internal audits will take place to perform the verification of the process and a product’s quality throughout the different states of development.


Ultimately, a quality management system will help corporate administrators to identify problems and remove them in order to give their organisation a competitive edge in today’s business world.

Murray Spiers

As the founder and all round nice guy, Murray is the brains behind eQA (although he doesn’t look like it). With a background in the food industry, QA and systems have played a big part in his career.

Murray’s main focus is for eQA to provide the best possible system to fit your business and to ensure that is works FOR you.

Murray has held senior management roles within Woolworths, Goodman Fielder and consulting with companies such as Roche Mining, Dunkin Brands, so he has seen systems working in all situations.