Picture this. It’s June 2021 and your business is booming. Orders are flowing in, your new team is seamlessly fulfilling the orders and performing their tasks exactly the way you intended them to do, suppliers are providing materials on time every time, there are no customer complaints or returns, and you are working reasonable hours and not stressed and overwhelmed. Does that sound like a dream?
Or, do you see this as a possible scenario. It’s June 2021 and your business is out of control. Orders are flowing in, but your new team (because you lost a number of team members earlier in the year) are unable to perform the tasks in the way you want them to, your suppliers are letting you down because they can’t get the materials, your customers are walking away in droves because you can’t supply them or you are sending out rushed poor quality products. And you? Well you are working 24/7, trying to fix mistakes, doing the tasks of 5 people, reworking jobs that none of your team seem capable of doing, constantly apologising to customers and watching your costs go up and up and up.
We want to help businesses actually enjoy the dream – the first business option. And if you are a little quieter at this time NOW is the perfect time to let us walk you through the basics of a Business Management System.
Here is what a Business Management System will do for your business:
- Provide a work flow on how YOU WANT your business to run
- Identify your business risks and enable you to put in preventative measures
- Create simple task lists so that your team can clearly understand their roles and responsibilities
- Set out a plan for dealing with problems
- A training program for your team specific for your business
It seems pretty simple and obvious. But so many businesses do not have these systems in place. Or they are running systems that were suitable for their business when they first started and now they have outgrown their original set up.
We need to stop and take a breath and work out how you want your business to run – read those words again – “how you want your business to run”. So many businesses have systems in place that emulate a similar business, or how someone else told them to set up, or they have just got by the best way they could with no structure in place.
At eQA we help our clients by helping them focus on what they “want” to do in their business, not what someone else has told them to do. Many businesses have business systems set in place, but they are not being followed because they have been inherited or become so cumbersome that the essence of the business is lost.
We want to make things simple for you. So let’s work together and strip away the unnecessary workings of your business, and get right back to the reason you are the best in your business. Contact the team today.
As the founder and all round nice guy, Murray is the brains behind eQA (although he doesn’t look like it). With a background in the food industry, QA and systems have played a big part in his career.
Murray’s main focus is for eQA to provide the best possible system to fit your business and to ensure that is works FOR you.
Murray has held senior management roles within Woolworths, Goodman Fielder and consulting with companies such as Roche Mining, Dunkin Brands, so he has seen systems working in all situations.